Effective Date: September 19, 2026
Welcome to Bona Fide Bakery & Café ("we," "us," or "our"). These Terms govern your access to and use of our websites, including bonafidebakery.cafe and drops.bonafidebakery.cafe (collectively, the "Site"). By reserving inventory or purchasing items, you agree to these Terms.
Selecting items on our Drop Storefront initiates a 5-minute reservation timer. Items are temporarily placed on hold while you generate and copy your Payment Note. If payment is not initiated before the timer expires, the reserved items automatically return to the public inventory pool.
An inventory hold is not a guaranteed sale. Orders are officially confirmed only upon our receipt and manual verification of full payment. Customers are strictly required to attach the system-generated Payment Note (Customer Name, Items, and Pickup Location) to their Venmo or Cash App transaction. Unidentified payments may result in order cancellation.
We reserve the right to limit item purchase quantities per customer during limited drop events. We reserve the right to adjust batch counts, prices, or store opening times without prior notice.
Bona Fide Bakery & Café ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how your information is collected, stored, and processed across bonafidebakery.cafe and drops.bonafidebakery.cafe.
We collect only the minimum necessary information required to facilitate local pickup reservations and process order batch inventory:
Your information is used strictly for operational purposes, including:
We do not maintain a permanent marketing database or customer account portal. Our technical infrastructure utilizes trusted third-party providers:
We do not use tracking cookies or third-party advertising trackers. We utilize your web browser's native localStorage solely for functional system requirements:
We have a strict policy regarding your personal data: We do NOT sell, rent, trade, or share your personal information with third-party advertisers, data brokers, or marketing firms.
Temporary reservation records are periodically purged following the conclusion of each drop pickup event. You may request the deletion of any reservation data associated with your name by contacting us at our main website or via our official social media channels.
All items sold via our Drop Storefront are strictly for local pickup at the designated locations and time windows selected during checkout. We do not offer shipping or home delivery unless explicitly arranged in advance.
Due to the perishable, handcrafted nature of our baked goods, all sales are final once payment is received. We cannot offer refunds or exchanges for change-of-mind cancellations or missed pickup windows.
Customers are responsible for arriving during their chosen pickup window. Orders unclaimed after the pickup window closes will be forfeited without a refund to maintain strict food safety standards.
If you or someone you are purchasing for has a severe food allergy, please contact us directly before placing an order to verify ingredient safety. By purchasing from Bona Fide Bakery & Café, you acknowledge and accept these food safety terms.
Bona Fide Bakery & Café is committed to ensuring digital accessibility for all users, including individuals with disabilities. We continually strive to improve the user experience across all digital platforms by applying relevant accessibility standards and web design best practices.
We aim to align our website (bonafidebakery.cafe and drops.bonafidebakery.cafe) with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines outline how to make web content accessible to people with visual, auditory, motor, and cognitive disabilities.
To support screen readers, keyboard navigation, and assistive technologies, our site includes the following technical measures:
<h1>-<h3>), structural containers, and ARIA attributes for mobile menus and form elements[cite: 1, 8].#111111) set against crisp white and light grey backgrounds to maintain strong contrast ratios[cite: 1, 8].alt tags and structural image fallback handlers[cite: 2, 7].While we make every effort to ensure our storefront and landing pages are fully accessible, our site interacts with external third-party applications (e.g., Venmo, Cash App, and Facebook) for payment routing and social links[cite: 2, 8]. We cannot directly control or modify the internal accessibility features of these external third-party software environments.
We welcome your feedback on the accessibility of our site. If you experience any difficulty viewing content, navigating our storefront, or reserving items due to an accessibility barrier, please reach out to us so we can assist you directly:
When contacting us, please specify the webpage URL and the nature of the accessibility challenge you encountered so we can resolve the issue promptly.